KAPPY DEMO Terms of Use and Privacy Policy

2. Privacy Policy

KAPPY DEMO respects the privacy and confidentiality of its invited users and invited merchant partners. This Privacy Policy explains how we collect, use, store, protect, and share personal data and related information when you use the Services during this invitation-only beta.

2.1 Scope and Status of the Beta

• This Privacy Policy applies to invited users, invited merchants, venue staff accounts, beta testers, onboarding contacts, and visitors to any KAPPY DEMO beta interfaces or related website pages.
• KAPPY DEMO is not yet publicly launched and is currently accessible only to a limited circle of invited users and approximately 15 selected shop partners.

2.2 Controller / Operating Contact

• At the current beta stage, KAPPY DEMO is operated by the KAPPY founding team under the project name “KAPPY DEMO.”
• Privacy contact email: support@kappy-app.com
• Because no registered company entity has yet been finalized, this Privacy Policy is issued in the name of KAPPY DEMO as the operating beta project.

2.3 Data We May Collect

• Account and identity data, such as full name, email address, phone number, login information, social login identifiers, profile image, account type, and invitation status.
• Profile and onboarding data, such as age or age range, gender, country of origin, language preference, user category, restaurant category preferences, and other information voluntarily provided during onboarding or profile completion.
• Merchant and venue data, such as venue name, venue address, business contact details, opening hours, menu files, social links, photos, offer information, staff contacts, Telegram bot connection details, and merchant plan or simulation selections.
• Usage and activity data, such as pages visited, features used, restaurants viewed, offers clicked, QR interactions, dashboard actions, timestamps, and general product usage patterns.
• Technical and device data, such as browser type, device type, operating system, app version, IP address, approximate location derived from IP, performance logs, and diagnostic information.
• Communications and feedback, such as support emails, onboarding exchanges, bug reports, comments, tutorial interactions, and feedback provided during the beta.

2.4 How We Collect Data

• Directly from you when you create an account, complete onboarding, fill in your profile, upload venue content, connect merchant tools, or contact us.
• Automatically through normal use of the Services, including through logs, analytics, cookies, local storage, and similar technologies where applicable.
• From partner inputs or admin review during invitation and approval workflows.
• From third-party services that support login, maps, communications, analytics, or technical infrastructure, where such integrations are used.

2.5 Why We Use Data

• To create, review, approve, and manage user and merchant accounts.
• To onboard invited venues and invited users into the invitation-only beta.
• To provide product features, including venue discovery, deal creation, QR redemption flows, merchant dashboards, and support tools.
• To communicate onboarding steps, approvals, updates, support responses, and important beta information.
• To improve the Services, understand usage patterns, fix bugs, and learn from beta behavior and feedback.
• To protect the security, integrity, and quality of the beta environment.
• To comply with applicable legal obligations and enforce our Terms of Use.

2.6 Confidentiality and Data Minimization Principles

• KAPPY DEMO considers personal data and commercially sensitive information confidential.
• We aim to collect data that is relevant and proportionate to the operation of the beta, the onboarding of users and merchants, the improvement of product quality, and the generation of responsible business insights.
• We seek to avoid unnecessary collection of highly sensitive personal information during this beta stage.

2.7 Merchant Analytics and Audience Insights

• One purpose of KAPPY DEMO is to help participating merchants understand the performance of their presence and offers on the platform.
• Where merchant-facing analytics are provided, KAPPY DEMO intends them to be aggregated, anonymized, de-identified, or presented in broad categories wherever reasonably possible.
• Examples may include broad age ranges, broad audience segments, usage trends, time-based engagement patterns, offer performance, and general behavioral indicators.
• KAPPY DEMO does not intend to disclose raw personally identifiable user data to merchants as a standard business practice during the beta, except where operationally necessary, clearly disclosed, consented to where required, or required by law.

2.8 Legal Basis and Fair Processing Approach

• Where applicable law requires a legal basis for processing, KAPPY DEMO may rely on one or more of the following: performance of a service requested by you, your consent, our legitimate interest in operating and improving the beta, and compliance with legal obligations.
• Even where local law may not require a formal legal-basis framework, KAPPY DEMO aims to handle personal data fairly, transparently, and responsibly.

2.9 Cookies, Local Storage, and Similar Technologies

• KAPPY DEMO may use cookies, local storage, session tokens, analytics tags, or similar technologies to keep you signed in, remember preferences, measure usage, improve performance, and protect security.
• Where legally required, additional consent mechanisms may be introduced in later versions of the Services.

2.10 How We Share Data

• We may share data with service providers and technical partners who help us operate the beta, such as hosting providers, analytics providers, messaging providers, login providers, map providers, and technical infrastructure vendors.
• We may share venue and operational information internally with the KAPPY admin team for review, support, onboarding, moderation, and approval purposes.
• We may share aggregated or anonymized insights with participating merchants.
• We may disclose information where reasonably necessary to comply with law, respond to lawful requests, protect rights and safety, investigate abuse, or enforce our Terms.
• We do not sell raw personal data as an ordinary commercial product to third parties.

2.11 Data Security

• KAPPY DEMO takes reasonable technical and organizational steps to protect personal data and confidential business information from unauthorized access, misuse, loss, alteration, or disclosure.
• These measures may include access restrictions, role-based permissions, password protection, secure vendor services, logging, and internal admin controls.
• Because no system is perfectly secure, we cannot guarantee absolute security, but we take privacy and confidentiality seriously and aim to protect data in a professional and responsible manner.

2.12 Data Retention

• We retain data for as long as reasonably necessary to operate the beta, support onboarding, maintain records of offers and account activity, respond to support needs, protect the platform, comply with legal obligations, and prepare for future product decisions.
• Where appropriate, data may later be deleted, anonymized, or retained in limited archived form for legitimate operational, security, or legal reasons.

2.13 Your Rights and Choices

• Subject to applicable law and practical verification requirements, you may request access to your personal data, correction of inaccurate information, deletion of your account or certain data, or withdrawal of consent where processing is based on consent.
• You may send such requests to support@kappy-app.com.
• We may need to verify your identity and may retain limited information where necessary for security, fraud prevention, audit trails, or legal compliance.

2.14 Account Deletion

• If you wish to delete your account or ask us to remove your participation from the beta, please contact support@kappy-app.com.
• Deletion requests will be handled in good faith, while recognizing that some operational, legal, or security records may need to be retained for a limited time.

2.15 Children

• KAPPY DEMO is not intended for children and is not designed for public use by minors. If we become aware that personal data has been collected from a child in a manner inconsistent with applicable law, we will take appropriate steps to address the issue.

2.16 International Processing

• Because digital service providers, hosting tools, login tools, or analytics services may involve cross-border infrastructure, some data may be processed in countries other than the one where you are located.
• KAPPY DEMO aims to use reputable service providers and to handle such processing responsibly.

2.17 Changes to This Privacy Policy

• We may update this Privacy Policy as the beta evolves, as product features change, or as legal and operational needs become clearer.
• The latest version will carry the updated date and may be communicated through appropriate beta channels.

2.18 Contact

• For questions, concerns, privacy requests, or complaints related to this Privacy Policy, please contact: support@kappy-app.com